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Role Profile: Account Manager San Francisco

Account Managers based in San Francisco are responsible for ensuring the highest level of client service and providing unmatched product and industry knowledge to C-Level executives.


What Our Partners Look For in an Account Manager

  • Self-motivated professionals with a passion for client services, business development and working in an open team environment
  • Professional written and verbal communication skills (primarily phone and email)
  • Proven ability to build and maintain trusting client relationships
  • Ability to quickly learn, adapt, and apply new information
  • Commitment to consistent, error-free, high-quality work
  • Organized, detail-oriented, and analytical
  • Driven to develop your own career and to grow with the organization


What Account Managers Do

  • Provide superior client service to maximize client satisfaction and retention.
  • Actively manage client usage, proactively resolve client issues, and help high-level executives gain maximum value from their subscription.
  • Expand our platform within clients. You will help identify, cultivate, and close additional revenue opportunities to fuel our continued growth.


How You'll Grow in This Role

  • Gain industry knowledge.
  • Product expertise - Gain experience working with various internal departments to provide the highest level of service to our clients and have a voice in improving our solutions.
  • Professional Growth - We actively invest in our candidate partners' career development.


• BS/BA degree or equivalent military / practical experience required

• Experience in client services, account management, inside sales / SDR


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